Matthew Lees Motor Repairs Privacy Policy

By law, we have to provide you with a privacy policy so we have included that for you below.But it's just some more small print to clutter up the internet and don’t even get us started on cookies.

Our privacy policy is simple. We need to store some personal information that you provide, such as your name when you book an appointment, and sometimes your phone number so we can call you back. We promise to keep anything you give us confidential and not to share it with anyone else, plus we will try to keep our database secure and away from those pesky hackers.

Modified on 07 October 2021

Privacy Policy

Introduction This privacy policy applies between you, the USER of this website and Matthew Lees Motor Repairs, the OWNER and provider of this website.

Matthew Lees Motor Repairs takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website. Please read this privacy policy carefully.

Definitions and interpretation

1

In this privacy policy, the following definitions are used: Data collectively all information that you submit to Matthew Lees Motor Repairs via the website. This definition incorporates, where applicable, the definitions provided in the UK Data Protection Act 2018;

Cookies a small text file placed on your computer by this website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies); Matthew Lees Motor Repairs, or usMatthew Lees Motor Repairs of 44a Wheaton Road, Boscombe, Bournemouth, BH7 6LJ UK and EU Cookie Law the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2018/19 (inc EU Exit) User or you any third party that accesses the Website and is not either

(i)

employed by Matthew Lees Motor Repairs and acting in the course of their employment or

(ii)

engaged as a consultant or otherwise providing services to Matthew Lees Motor Repairs and accessing the Website in connection with the provision of such services; and:- Website the website that you are currently using, https://www.mlmr.co.uk, and/or any sub-domains of this site unless expressly excluded by their own terms and conditions.

2

In this privacy policy, unless the context requires a different interpretation:

a

the singular includes the plural and vice versa;

b

references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;

c

a reference to a person includes firms, companies, government entities, trusts and partnerships;

d

"including" is understood to mean "including without limitation";

e

reference to any statutory provision includes any modification or amendment of it;

f

the headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy

3

This privacy policy applies only to the actions of Matthew Lees Motor Repairs and Users with respect to this website. It does not extend to any websites that can be accessed from this website including, but not limited to, any links we may provide to social media websites.

Data collected

4

We may collect the following Data, which includes personal Data, from you:

a

Name

b

Date of Birth;

c

Gender

d

Contact Information such as email addresses and telephone numbers

e

Demographic information such as post code, preferences and interests

f

IP address (automatically collected

g

in each case, in accordance with this privacy policy

Our use of Data

5

For purposes of the Data Protection Act 2018, Matthew Lees Motor Repairs is the "data controller".

6

We will retain any Data you submit for a minimum of 12 months.

7

Unless we are obliged or permitted by law to do so, and subject to any third party disclosures specifically set out in this policy, your Data will not be disclosed to third parties. This includes our affiliates and / or other companies within our group.

8

All personal Data is stored securely in accordance with the principles of the Data Protection Act 2018. For more details on security see the clause below (Security).

9

Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

a

internal record keeping;

b

improvement of our products / services

c

transmission by email of promotional materials that may be of interest to you in each case, in accordance with this privacy policy.

Third party websites and services

10

Matthew Lees Motor Repairs may, from time to time, employ the services of other parties for dealing with certain processes necessary for the operation of the Website. The providers of such services do not have access to certain personal Data provided by users of this website.

Links to other websites

11

This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Changes of business ownership and control

12

Matthew Lees Motor Repairs may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Matthew Lees Motor Repairs. Data provided by users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the data for the purposes for which it was originally supplied to us.

13

We may also disclose data to a prospective purchaser of our business or any part of it.

14

In the above instances, we will take steps with the aim of ensuring your privacy is protected.

Controlling use of your Data

15

Wherever you are required to submit data, you will be given options to restrict our use of that data. This may include the following:

(i)

Use of data for direct marketing purposes; and

(ii)

Sharing data with third parties.

Functionality of the Website

16

To use all features and functions available on the Website, you may be required to submit certain data.

17

You may restrict your internet browser's use of Cookies. For more information see the clause below (Cookies).

Accessing your own Data

18

You have the right to ask for a copy of any of your submitted personal data held by Matthew Lees Motor Repairs (where such data is held) on payment of a small fee, which will not exceed £20.*Excludes data that we may hold submitted by others

Security

19

Data security is of great importance to Matthew Lees Motor Repairs and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Website.

20

If password access is required for certain parts of the Website, you are responsible for keeping this password confidential. We do not store passwords in any usable form as user passwords are "hashed" at point of disclosure

21

We endeavour to do our best to protect your personal Data. However, transmission of information over the internet is not entirely secure and is done at your own risk. We cannot ensure the security of your Data transmitted to the Website.

22

This Website may place and access certain Cookies on your computer. Matthew Lees Motor Repairs uses Cookies to improve your experience of using the Website and to improve our range of products and services. Matthew Lees Motor Repairs has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.

23

All Cookies used by this website are used in accordance with current UK and EU Cookie Law. Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Matthew Lees Motor Repairs to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the website may not function fully or as intended.
This website may place the following Cookies:

a

Type of Cookie:-Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

b

You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.

c

You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.
It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

General

24

You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

25

If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.

26

Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

27

This privacy policy is governed by and interpreted according to English law. All disputes arising under this privacy policy are subject to the exclusive jurisdiction of the English courts.

Changes to this privacy policy

28

Matthew Lees Motor Repairs reserves the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the website and you are deemed to have accepted the terms of the privacy policy on your first use of the website following the alterations.

29

That's it, you made it to the very end of these very boring terms, conditions and privacy policy either you had nothing better to do with your time today or you were making sure we didn’t hide any weird provisions like trapping you into buying the web designer coffee and cake for the next month.

30

We promise not to sell, share or send unsolicited emails and will do our best to treat you (and any data that you entrust to us) fairly and with respect, and in return, we expect to be treated in the same manner. We will do our best to rectify any omissions and errors found within our website and ask if you discover any issues with the site you let us know by email.
bug-report@mlmr.co.uk

REPORTING ABUSE
We take any missuse of our website very seriously, If you wish to report abuse anywhere on our platform, please get in touch by telephone on 01202 460 483

COMPLAINTS
If you are unhappy with any aspect of the products and services we offer or wish to inform us about any breach of our terms, conditions or privacy policy you can contact us directly:-
Registered Office
Matthew Lees Motor Repairs
44a Wheaton Road
Boscombe
Bournemouth
BH7 6LJ

Trading Address (Retail)
44a Wheaton Road
Boscombe
Bournemouth
BH7 6LJ
  01202 460483 [8am-5pm Weekdays]

  legal@mlmr.co.uk    [legal department]

  privacy@mlmr.co.uk   [policy enquiries]

UK General Data Protection Regulation (GDPR)
You can also complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we have used your data:-

ICO HELPLINE 0303 123 1113

Information Commissioner’s Office: Water Lane, Wilmslow, Cheshire, SK9 5AF

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